Report it
Report a problem
See a pothole, a dark streetlight, an overgrown lot, or a water main break? Tell us and we'll get the right crew on it. Non-emergencies can be reported any time online.
Any issuepothole to outage
Trackedget a reference number
24/7after-hours line
Report it online
Tell us what’s wrong, and where.
Non-emergencies can be reported any time. You’ll get a reference number to track the fix.
What you can report
- Potholes and pavement damage
- Streetlights and traffic signs out
- Water main breaks, leaks, and low pressure
- Snow and ice on Village streets
- Tall grass, weeds, and property-maintenance complaints
- Graffiti and illegal dumping
How it works
- Tell us what and where — an address or nearest cross streets is enough.
- Add a photo and your contact info if you'd like an update.
- Public Works routes it to the right crew and you can follow the status.
Water main break or other emergency after hours? Call the Police non-emergency line at 847-428-2131 — it's staffed 24/7 and they'll reach the on-call Public Works crew.
Need a hand?
Mon–Fri · 8:30 AM–4:30 PM
87 Galligan Road, Gilberts, IL 60136